Cookie Policy

Last Updated: January 2025

Introduction

This Cookie Policy explains how Cogniqon uses cookies and similar technologies on our website cogniqon.com. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. By using our website, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website. They serve various purposes:

• Session Cookies: Temporary cookies deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period
• First-Party Cookies: Set by Cogniqon directly
• Third-Party Cookies: Set by our partners (analytics providers, advertisers)

Types of Cookies We Use

Cookie Name	Purpose	Duration
PHPSESSID	Maintains user session and authentication	Session
cogniqon_user	Identifies logged-in users	Session
csrf_token	Prevents cross-site request forgery attacks	Session
lang_preference	Remembers language preference	1 year

Cookie Name	Purpose	Duration
theme_preference	Remembers light/dark theme choice	1 year
notification_settings	Stores notification preferences	1 year
course_preferences	Remembers course playback settings (playback speed, subtitles)	1 year
cookieAccepted	Records your cookie consent decision	1 year

Cookie Name	Provider	Purpose	Duration
_ga, _gid	Google Analytics	Track page views and user behavior	2 years
_hjid	Hotjar	Session recording and heatmaps	1 year
mtm_cookie	Matomo Analytics	Web analytics tracking	13 months

Cookie Name	Provider	Purpose	Duration
fr, fbp	Facebook	Track conversions and personalize ads	90 days
_gat_gtag	Google Ads	Measure advertising effectiveness	1 minute

Managing Your Cookie Preferences

Browser Controls

Most browsers allow you to control cookies through settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, search, and services > Clear browsing data

Cookie Banner

Upon your first visit, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only essential cookies
• Manage individual cookie categories

Do Not Track

If your browser has a "Do Not Track" setting enabled, we will respect this preference for marketing cookies, though essential cookies will still be used.

Third-Party Services

Analytics

We use Google Analytics and Matomo to understand user behavior. These services may set their own cookies:

• Google Analytics: https://policies.google.com/privacy
• Matomo: https://matomo.org/privacy/

Payment Processing

Our payment processor may use cookies for fraud prevention and transaction security. Their privacy policies apply to any cookies they set.

Social Media

If you interact with social media widgets on our site, those platforms may set cookies for tracking and analytics purposes.

Data Retention

Cookie data is retained according to each cookie's expiration date. Analytics data is typically anonymized and aggregated after 12 months. You can request deletion of personal data associated with cookies by contacting us at privacy@cogniqon.com.

International Compliance

GDPR (European Users)

For EU/EEA users, we collect consent before setting non-essential cookies. You have the right to withdraw consent at any time.

CCPA (California Users)

California residents can opt-out of the sale of personal information. Cookies containing personal information are not sold.

Security

We use secure, HTTP-only cookies where possible to prevent unauthorized access. However, no method is completely secure. We encourage you to use strong passwords and secure internet connections.

Updates to This Policy

We may update this Cookie Policy periodically. Changes will be effective upon posting with an updated "Last Updated" date. We recommend reviewing this policy regularly.